The Mukuru Wallet offers a convenient way for customers to load money into their wallet using the Cash In feature. This process ensures that funds are securely deposited into the Transactional Wallet, making them readily available for various transactions. Here is a detailed overview of the Cash In process:
Steps to Cash In
You can load money into your wallet using the Cash In feature. Note that cash in funds go into the Transactional Wallet only. The steps are as follows:
- Select Mukuru Wallet: This will display the Wallet menu
- Select Cash In: You then select the Cash In option.
- Enter Amount: You begin by entering the amount you wish to cash in.
- Accept Fees: Any fees charged for the transaction will be quoted, and you must select Accept to proceed.
Confirmation and Deposit
Once the order is completed, you will receive an SMS with a Deposit Order Number. You will be able to deposit cash into your wallet using the deposit order number at a Mukuru Branch or Booth. After paying for the order, an SMS with your new balance will be sent to you.