We are sad to see you go! To close your Mukuru account on the App, follow these steps:
1.Select the Menu button.
2.Go to Settings.
3.Select Delete My Profile.
4.Add the reason for leaving.
5.Select Submit.
Your request will be processed by our privacy team. Alternatively, you can email your request to privacy@mukuru.com. Please ensure all pending orders are completed or cancelled before closing your account.
What Does It Mean to Close My Account with Mukuru?
Closing your Mukuru account means that you will no longer have access to the services and features provided by Mukuru. This includes the ability to send and receive money transfers, access transaction history, and use any other functionalities available on the Mukuru App or Website. Additionally, all your personal information and transaction data will be securely deleted from our systems, ensuring your privacy and security."