Order Cancellation on Mukuru
Order cancellation allows you to stop or reverse a purchase before it is completed or collected. Mukuru offers this option to provide flexibility and security, ensuring customers can control their transactions and correct any mistakes promptly.
How to Cancel an Unpaid Order
If you haven't paid for an order, you can cancel it on the Mukuru App by following these steps:
- Log into your Mukuru App.
- Select "Recent Transactions."
- Choose the unpaid order you want to cancel.
- Click "Cancel Order."