How Do I Cancel an Order with Mukuru?
If you need to cancel an order with Mukuru, the process is straightforward. Here's what you need to know:
You can easily cancel an unpaid order through the Mukuru App. Simply log in to your account, navigate to the order you wish to cancel, and follow the prompts to cancel it.
How Can I Cancel a Paid but Uncollected Order?
For orders that have been paid for but not yet collected, you will need to chat with our Mukuru contact centre consultants. They will assist you with the cancellation process. You can reach the Mukuru contact centre by calling or sending a WhatsApp message to +44 20 7183 0052.