Why didn't I qualify for a loan?
Loan decisions depend on your credit history and affordability checks. Using your Mukuru card regularly may improve your eligibility. Try receiving your salary and sending your remittances from your card instead of cash, buying any of the services on our Buy/Pay menu (such as airtime, bundles, electricity, DStv, or vouchers), or using your card for purchases at stores and online. However, this does not guarantee approval, as all loans are subject to credit and affordability checks.