The time it takes for a recipient to receive their money via Mukuru can vary based on several factors. Generally, funds reflect in the recipient's account immediately, but in rare cases, it may take up to two days for the payment to be processed and appear in a bank account.
Key factors that determine the transfer time include:
- Payment Method: Transfers to Mukuru Cards and mobile wallets are typically instant, allowing the recipient to access their money immediately. Transfers via Mukuru's pay-in partners or directly to Mukuru branches and booths also allow for almost immediate cash pick-up.
- Destination Country: The transfer time can be affected by the local banking hours and holidays in the destination country. Transfers may be delayed if they coincide with different working days or holidays.
- Order Status and Payment Completion: Once the payment is successfully completed, the transaction will be processed. However, any issues with payment, such as delays in confirmation or incorrect details, could impact the transfer timeline.