What Can I Send as Proof of Payment?
If you paid at a retail partner, you need to use the till slip or receipt as proof of payment. Make sure to keep this document safe until your refund is processed.
How Do I Provide Proof of Payment for EFT Transactions?
If you paid via EFT (Electronic Funds Transfer), you have a couple of options:
- PDF Format: Download the proof of payment into a PDF format and send it to us.
- Bank Statement: Alternatively, you can send us the bank statement showing the deduction.
Providing the correct proof of payment will help ensure a smooth and efficient refund process.