Q: What is card fraud?
A: It’s when someone uses your card or card details without permission to make purchases or withdraw money.
Q: How do I block my Mukuru Card if I suspect fraud?
A: Go to Mukuru Card > Stop Card > Suspect Fraud. Your card will be blocked immediately.
Q: Who do I contact after blocking my card?
A: Call our Contact Centre on +2786 001 8555 for help reporting the fraud.