Why is there a monthly Mukuru Card Fee?
We charge a monthly maintenance or service fee for the Mukuru Card to cover the administrative costs of managing and maintaining your account. These fees help offset the expenses of providing various services, such as:
- Account Management: Keeping your account records accurate and secure.
- Customer Support: Offering assistance through our customer service channels.
- Transaction Processing: Handling your debit card transactions.
- Security Measures: Implementing and maintaining security protocols to protect your account from fraud.
What if I can't pay the Mukuru Card fees?
If you don't have funds to cover the monthly Mukuru Card fee, it will be collected the next time money is deposited. If you fail to pay the monthly Mukuru Card fees for three consecutive months, your Mukuru Card will be automatically blocked, and there will be no further accumulation of fees.